Credentialing Center

The Choice of Activity Professionals for Board Certification

The NAAP Credentialing Center is organized as an independent body exclusively for the purpose of certifying Activity Professionals that meet the standards and requirements set forth by the Center and have successfully passed the competency exam.  More specifically certification by this body will assure that the individual will meet the criteria required by CMS F-Tags 249 and 281 to direct quality of life programming for seniors and others that they serve.

This option is open to all Activity Professionals working in Activities/Recreation with the elderly.  Activity Professionals have the option of certification as an Activity Professional - Board Certified (AP-BC) or an Activity Consultant - Board Certified (AC-BC).



NAAPCC would like to announce the retirement of Brenda Scott, AC-BC, as Office Manager. Brenda has been with the Center from its inception and has brought a wealth of invaluable knowledge and wisdom over the past years. She has been an outstanding Office Manager and has always displayed exceptional customer service to those seeking to attain their national board certification.

We also want to mention, Bob Scott, Brenda’s husband. He has been a tremendous asset and volunteer to the Center for many years. Bob has been our technological wizard and we could not have done many of the things we have done without him!

We are saddened to see Brenda leave and will miss her immensely! However, we do wish Brenda and Bob the very best in their retirement as they move to Arizona in the near future!



The NAAPCC Board would like to welcome Evelyn Shoultz as the new Office Manager for the Credentialing Center. Evelyn comes to us with a wealth of information and years of experience as an Activity Professional. She currently is an AAP-BC, has been an Administrator in Assisted Living/Memory Care, was the Colorado Activity Professionals Association (CAPA) President of the Denver Metro Chapter for 4 terms. She has been a Leadership Team Member that took a focus building to a 5 STAR rating. Evelyn is self-motivated, energy driven with lots of initiative and ambition. She also possesses accountability and integrity with a customer service driven focus. Evelyn is currently in training with Brenda Scott until Brenda’s retirement. Welcome Evelyn!!!


Thank you, South Carolina!

We had a great board meeting in Myrtle Beach and stayed for the South Carolina Activity Professionals Association Annual Conference. The hospitality of the SCAPA members was so warm and welcoming, we felt right at home. Before the conference began, we took a day and toured Charleston which we all enjoyed every minute!  Diane Mockbee was their Keynote Speaker and presented several other sessions. Theme night was really fun and most danced the night away! We truly appreciate the graciousness of the SCAPA Board for taking such good care of the NAAP Credentialing Center Board.


PLEASE NOTE CHANGE IN OFFICE HOURS BELOW AS OF SEPTEMBER 1, 2019! The NAAP Credentialing Center office is open from 9:00am-1:00pm Mountain Daylight Time. If calling or emailing outside those hours, we will get back to you the next day. The Credentialing Center is dedicated to serving and assisting any Activity Professional on their “path” to board certification.


We want to thank the board certified individuals who have continued to believe in us and have kept their credential current. We appreciate your support!  New applications are arriving on a regular basis and we are proud to assist these individuals with gaining a national board certification.

Statements made by other organizations that the NAAP Credentialing Center is no longer in existence is false. The Credentialing Center continues to provide an option for activity professionals to become nationally board certified. We are committed to activity professionals of the importance of being credentialed. Our standards follow the National Commission for Certifying agencies (NCCA), the only activity credentialing body that does so. Board Certification is attainable without the requirement of taking any class or course. Our job analysis and comprehensive exam cover the core competencies needed to direct programming.  Be assured we are not going anywhere and that our credentials are recognized by CMS under F tags 658 and 680.  Please call the office at 303-317-5682 to learn the facts and get your questions answered.


Choose AP-BC, AAP-BC or AC-BC

Choose AP-BC, AAP-BC or AC-BC


You have been asking for lapel pins to demonstrate your professionalism and we responded to this request as well.  Lapel pins are now available from the office. AAP-BC, AP-BC or AC-BC are $7.00 which includes shipping and handling. Get one and wear it with pride! They can be ordered from the website or by contacting the NAAPCC office.